Privacy Policy
Last updated: 18 June 2026
This Privacy Policy explains how Remote Work Mentors (“we”, “us”, “our”) collects, uses and protects your personal data when you visit remoteworkmentors.com or purchase any of our courses. We are based in Andalusia, Spain and operate under applicable EU data protection law, including the General Data Protection Regulation (GDPR).
1. Who We Are
Remote Work Mentors is an online education platform operated by Melissa Whitty. Our courses are sold globally and our business is based in Andalusia, Spain.
Contact: info@remoteworkmentors.com
2. What Data We Collect
We collect personal data in the following circumstances:
When you purchase a course: your name, email address, billing address and payment information. Payment is processed by Stripe — we do not store your card details.
When you create a member account: your name, email address, username and password (stored securely and hashed).
When you contact us: your name, email address and the content of your message.
When you opt in to our email list: your name and email address.
Automatically when you visit our site: IP address, browser type, pages visited, time on site and referring URL, collected via cookies and server logs.
3. How We Use Your Data
We use your personal data for the following purposes:
- To fulfil your purchase — processing your order, providing course access and sending purchase confirmation.
- To manage your account — enabling you to log in, access your courses and manage your membership.
- To communicate with you — responding to enquiries, sending course-related updates and notifying you of changes.
- To send marketing emails — if you have opted in, we may send you emails about new courses, resources or offers. You can unsubscribe at any time.
- To improve our site — understanding how visitors use the site so we can improve content and user experience.
- To comply with legal obligations — including tax records and fraud prevention.
4. Legal Basis for Processing
Under GDPR, we rely on the following legal bases:
- Contract — processing your purchase and providing course access.
- Legitimate interests — improving our services, site analytics and fraud prevention.
- Consent — sending marketing emails (you may withdraw consent at any time).
- Legal obligation — retaining transaction records for tax and accounting purposes.
5. Cookies
Our website uses cookies to function and to analyse traffic. These include:
- Essential cookies — required for login, session management and checkout to work.
- Analytics cookies — we may use tools such as Google Analytics to understand site usage. This data is anonymised where possible.
You can control cookies through your browser settings. Disabling essential cookies may affect your ability to log in or purchase.
6. Who We Share Your Data With
We do not sell your personal data. We share it only with the following third-party service providers who help us operate our business:
- Stripe — payment processing. Stripe Privacy Policy
- Hostinger — website hosting.
- Email service provider — for sending transactional and marketing emails.
All processors are contractually required to handle your data in accordance with GDPR.
7. International Transfers
Our services are accessed globally. Some of our third-party processors (including Stripe) may transfer data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
8. How Long We Keep Your Data
- Purchase and transaction records — retained for 7 years to comply with tax and accounting obligations.
- Account data — retained for as long as your account is active. If you request deletion, we will remove your account data subject to legal retention requirements.
- Marketing consent — retained until you unsubscribe or withdraw consent.
- Contact enquiries — retained for up to 2 years.
9. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you.
- Right to rectification — request correction of inaccurate data.
- Right to erasure — request deletion of your data, subject to legal retention obligations.
- Right to restrict processing — request that we limit how we use your data.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests, including direct marketing.
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.
To exercise any of these rights, email us at info@remoteworkmentors.com. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with your national data protection authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD).
10. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Your account password is stored in encrypted form. Payments are handled by Stripe, which is PCI DSS compliant.
No method of transmission or storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
11. Children
Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our site or services after changes are posted constitutes your acceptance of the updated policy.
13. Contact
For any questions about this Privacy Policy or how we handle your data, contact us at: