Refund Policy

Last updated: 18 June 2026

Our Courses Are Digital Products

All Remote Work Mentors courses — Remote Ready Academy, Remote Income Academy, AI Freedom and the Complete Remote System bundle — are digital products delivered by instant online access. You receive full access to all course content immediately upon payment confirmation.

Because course content is accessible immediately on purchase, we operate a limited refund policy as described below.

---

14-Day Refund Window

We offer a 14-day refund period from the date of purchase, subject to the conditions below.

To be eligible for a refund:

• Your refund request must be submitted within 14 days of your purchase date.
• You must contact us at info@remoteworkmentors.com with your name, the email address used to purchase and your reason for requesting a refund.
• You must not have completed more than two modules of the course.

Refunds are issued to the original payment method via Stripe and typically appear within 5–10 business days depending on your bank.

---

When Refunds Are Not Available

We are unable to offer a refund in the following circumstances:

• More than 14 days have passed since your purchase date.
• You have completed more than two modules of the course.
• You purchased the course at a promotional or discounted price during a clearly communicated no-refund sale.
• The request is based solely on a change of mind after substantial access to course content.

We reserve the right to decline refund requests that appear to abuse this policy, including patterns of purchase and refund activity.

---

EU and UK Consumer Rights

If you are based in the European Union or United Kingdom, you may have additional statutory rights under the EU Consumer Rights Directive or UK Consumer Contracts Regulations.

Under these regulations, you ordinarily have a 14-day right of withdrawal from digital contracts. However, this right may be waived when you expressly consent to immediate access to digital content and acknowledge that you lose your right of withdrawal as a result. By completing your purchase and accessing your course content, you confirm that you have requested immediate access and acknowledge this.

Where our 14-day refund policy above is more generous than your statutory rights, our policy applies. Where your statutory rights provide greater protection, they take precedence.

---

Technical Issues

If you are experiencing technical difficulties accessing your course, please contact us before requesting a refund. We will work to resolve any access issues promptly. Technical problems that prevent you from accessing content you have paid for do not count towards module completion for refund eligibility purposes.

---

Bundles

The Complete Remote System bundle contains both Remote Ready Academy and Remote Income Academy. A refund for the bundle constitutes a refund for both courses. You may not request a partial refund for one academy within a bundle purchase.

---

How to Request a Refund

Email us at info@remoteworkmentors.com with the subject line Refund Request and include:

• Your full name
• The email address used to purchase
• The course or bundle you purchased
• Your reason for requesting a refund

We aim to respond to all refund requests within 2 business days.

---

Questions

If you have any questions about this policy before purchasing, please contact us. We would rather you feel fully confident in your decision than purchase with unanswered questions.